What our genealogy customers want

We use Qualtrics survey software (which we really like) and have a panel of customers who have agreed to answer survey questions every month. We appreciate the customers who are willing to take time to give us their opinions. We pay a great deal of attention to the feedback. We adjust our work and investment priorities based on what our customers tell us. Our last survey had 15 questions. We received answers from 1,041 customers. Here are some interesting facts: