What to do with good news and bad news

Last week I sent an email to the investors in World Vital Records with a bunch of good news. We had a record sales week. We are signing more partnerships. Our marketing programs are gaining momentum. Our content collection is growing fast. One of them emailed back with a question: how are our Facebook apps doing?

13 days without a word–hey, I’m focused

I started blogging in November 2003. I think 13 days without a post may be a record for me. (There may have been one time a couple years ago when I was switching blog platforms where I also went this long or longer without a post.) My regular readers know how much I enjoy blogging, how I think every CEO should blog, and how much value you get when you participate in open, online conversations about all kinds of topics. So a 13-day stretch without posting indicates how incredibly busy and focused I have become recently. To make up for the 13 days without a post, today's post may be my longest post ever. And unfortunately it's about my current business--not about internet marketing or entrepreneurship in general. So if you only read my blog for tips for internet entrepreneurs, you may want to skip this post.

Online Sales vs Phone Sales

Tomorrow, World Vital Records will begin building its call center under our new manager Scott Spencer. He worked at MyFamily.com (now The Generations Network) from 2003-2006. We are planning to hire 10-15 people in the next few weeks (part time and full time) to do genealogy sales, support and coaching. (If you know someone who might be interested, please use the Contact Me form on my blog, and let me know about them.)

Update from Washington, DC

I'm in Washington, DC for the American Library Association Annual Conference & Exhibition. I started an MLS program back in 1990 (Masters of Library Science), but had to drop out because my CD ROM publishing company needed my full attention. But I have the deepest admiration for librarians, particularly reference librarians, who are vastly underrated. They don't know everything, but they know where to find the answers, probably better than any other profession.

Recruiting 2.0

Some people say that the most important role of a CEO is "resource allocation"--deciding how to spend company resources. But I remember as Amazon grew and brought in a seasoned COO, Jeff Bezos said he was grateful to be freed up from operations so that he could spend more time recruiting. Perhaps the most important role of a CEO is to bring the right people together to accomplish the company's mission.

World Vital Records Press Conference at 11 am EST

We will be holding a press conference in Richmond, Virginia at the National Genealogical Society (NGS) Annual Convention at 11 am today (Wednesday, May 16th). If you are attending NGS, and would like to hear these announcements, just make your way to the VIP Suite of the Greater Richmond Convention Center. The VIP Suite is on the 2nd floor above the amphitheater and adjacent to the Ballrooms. For more details, check out the World Vital Records blog.